What does a highly advanced organization have to do to get noticed around here? Global Engagement elevates international companies with top-notch call center services, rock-solid employee relations, and enhanced customer satisfaction.
Our focus on advanced technology and cost-effective rates helps drive competitiveness and long-term success across operations and customer interactions.
Our proven operational advancements have driven $575.4M inbound and outbound sales revenue. lifted employee experience by 26%, customer experience by 32%, and averaged $2.72M in annual expense waste cut.
Company Profile
About Company
Company Address
Johnson City, TN and Annapolis, MD
UEI
SCW6JB487RZ7
Business Classification/Status
Active
SAM Registration Expiration
7/23/25
CAGE Code
9WN34
Point of Contact
Charles Hawkins
NAICS Codes
561422
Telemarketing Bureaus and other Contact Centers
611430
Professional and Management Development Training
561421
Telephone Answering Services
541611
Administrative Management and general management consulting services
541930
Translation and Interpretation Services
517122
Agents for wireless telecommunication services
Government Solutions We Provide
Program and Contract
Management
Staffing and Management
Contact/Call Center Set-up, Maintenance, and Management
Call Center Assessment
Process Optimization & Performance Management
Quality Assurance Compliance and Regulatory Guidance